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Help & Advice for Parents & Carers

Safeguarding Students Online

Here are some useful resources to support parents and carers to keep your children safe online:

Thinkuknow provides advice from the National Crime Agency (NCA) on staying safe online

Parent info is a collaboration between Parentzone and the NCA providing support and guidance for parents from leading experts and organisations

Childnet offers a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support

Internet matters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world

London Grid for Learning has support for parents and carers to keep their children safe online, including tips to keep primary aged children safe online

Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games

Let’s Talk About It has advice for parents and carers to keep children safe from online radicalisation

UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services

We recognise that sometimes parenting can be challenging and additional help and advice can be useful.  Below are details of websites containing help and advice for parents/carers on a wide range of parenting issues:

Cambridgeshire County Council - information on local services and support for families

Young Minds- information for parents, carers and young people around well-being and mental health.  Parents survival guide including helpline number

CHUMS - service commissioned in Cambridgeshire to provide help and support for parents/carers and young people experiencing difficulties with mental health and emotional well-being.  Students can self-refer into this service through the website.  Also contains advice and links to organisations offering specialised support.

HeadMeds - advice and information relating to medication

KeepYourHead - mental health information and resources for young people and their parents/carers

RCPsych - advice and information for parents/carers and young people

Beat Eating Disorders - information and support on eating disorders

Understanding Childhood - advice on a wide range of family situations and events

Relate - help and information about family life and parents and free web chat advice

UK Safer Internet Centre - The latest tips, advice and resources to help children and young people have a safe and positive time online

Parent Zone - tips and advice on all aspects of parenting, including ideas and links to access additional support and information

Parents Against Child Sexual Exploitation – Advice and information about Child Sexual Exploitation – spotting the signs, how ‘grooming‘ works and what to do if you are worried

CASUS - Local Advice on spotting signs of drug use in young people and the support available.

Talk to FRANK – Practical advice for parents and carers on how to talk to your child about drugs

Family Lives- Parenting teenagers advice about teenagers and drugs and alcohol, including an A-Z of Common drugs

FFLAG - Support for families and friends of LGBT+ young people

The Kite Trust- direct support for young people around sexuality and gender, including support groups and 1:1 Project workers

Stonewall - support for young people and families and wider organisations

The National Domestic Abuse Helpline continues through COVID-19 to operate 24/7 on 0808 2000 247.  There is a form you can complete online and they will call you back at a safe time - please click here

Women's Aid online chat:

Men's Advice line, for male victims:

Domestic Violence (Male) Advice and Enquiry Line: 0808 801 0327

Men Reaching Out Email:

Cambridgeshire Outreach Services are still available too:

Cambridge City/East Cambs/South Cambs 01223 361214

Fenland/Hunts/Peterborough 07787 255821

For support around sexual violence - National Rape Crisis is still available and they also have online chat

The Elms Sexual Assault Referral Centre:

Tel: 0800 193 5434 (24 hour)

ISVA services (Sexual Violence)

Cambs & Peterborough DASV Partnership

Bright Sky is a free to download mobile app, launched in partnership with the Vodafone Foundation, providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know.

And for victims the police advise to phone on 999 if it is an emergency, and if unable to speak at that time, press 55 after the automated message. The call will then be transferred to your local police and callers will be given further instructions

Breaking Barriers

The Ormiston Families project Breaking Barriers, which supports children who have a parent or other close family member in prison, are still able to provide support using remote intervention practices.

To access support, please follow the link below.

UK Safer Internet Centre advice for adoptive parents:

Childnet’s family agreement

Childnet’s advice leaflet for parents on supporting young people online:

Childnet’s advice leaflet for parents on supporting young people with social networking sites

Childnet’s parent and carers resource sheet

Flyers courtesy of Childnet