 |
Sport and Recreation Operations and Development level 3
Mandatory Units
C38 Solve problems on behalf of customers
Unit |
Activities |
C38.1 |
Identify and interpret problems affecting customers |
C38.2 |
Generate solutions on behalf of customers |
C38.3 |
Take action to deliver solutions |
A21 Support the efficient use of resources
Unit |
Activities |
A21.1 |
Make recommendations for the use of resources |
A21.2 |
Contribute to the control of resources |
B21 Plan and organise services and operations to meet expectations and requirement
Unit |
Activities |
B21.1 |
Plan services and operations to meet requirements and expectations |
B21.2 |
Monitor and maintain services and operations to meet requirements |
A31 Manage yourself
Unit |
Activities |
A31.1 |
Develop your own skills to improve performance |
A31.2 |
Manage your time to meet objectives |
A32 Create effective working relationships
Unit |
Activities |
A32.1 |
Gain the trust and support of colleagues and team members |
A32.2 |
Gain the trust and support of your manager |
A32.3 |
Minimise conflict in your team |
C214 Promote a culture of health and safety
Unit |
Activities |
C214.1 |
Identify hazards and assess risks in own area of responsibility |
C214.2 |
Contribute to safety and emergency procedures to manage risks in own area of responsibility |
C214.3 |
Maintain the safety of participants and colleagues |
Optional units
These can be adapted to suit needs of candidate
A33 Lead the work of teams and individuals to achieve their objectives
Unit |
Activities |
A33.1 |
Plan the work of teams and individuals |
A33.2 |
Assess the work of teams and individuals |
A33.3 |
Provide feedback to teams and individuals on their work |
A41 Manage information for action
Unit |
Activities |
A41.1 |
Gather required information |
A41.2 |
Inform and advise others |
A41.3 |
Hold meetings |
C13 Maintain sport and recreation equipment and facilities
Unit |
Activities |
C13.1 |
Check sport and recreation equipment and facilities to see what maintenance is needed |
C13.2 |
Service and repair sport and recreation equipment and facilities |
C36 Support the protection of children from abuse
Unit |
Activities |
C36.1 |
Report signs of possible abuse |
C36.2 |
Respond to a childs disclosure of abuse |
